Then you need to check the application event log for entries of source “MSExchangeSA” and category “OAL Generator”, so events like this one
Check if the mailbox server is generating the OABįrom the properties of the OAB you can check which server is the generating server: in the EMC (Exchange Management Console) this property is called “Generating server” in the EMS (Exchange Management Shell) you need to look for the “server” attribute. In order to work through the process, you need to check a few first things first, as follows. Enable public folder distribution (Y/N).Which address list should be included in the OAB.Which mailbox server is generating the OAB.So how does this work? When you create a new OAB, you must at least specify the following attributes: In case your client is not member of a domain, please see this article: Troubleshooting Error 0x8004010F When Outlook 2007 Clients Download OAB. It is important to note, that I am concentrating on a domain joined Outlook client. While this info is great technical background, in this post I want to shed some light on the publishing of the OAB through Public Folders and through Web-based distribution, especially on where to look first. In case you want to start with a detailed understanding of the process, Dave Goldman has provided a detailed guidance on the client-server interaction when downloading an OAB in his post Understanding why error code 0X8004010F is thrown when trying to download an OAB. Understanding the OAB Generation and Publishing Process While checking this list, the administrator can be sure that the OAB has been generated successfully and check if it has been published at the place where the Outlook client is expecting to find it.Īt the end of this post, I will give a recommendation regarding the best way in my opinion for rolling out a new OAB to your whole user base, in case you face a situation where a full OAB download for all Outlook clients is necessary.īut let’s start with the OAB generation and publishing process. I want to provide some hints on things that need to be checked in order to follow the OAB generation and publishing process from the server to the client. One affected public-folder based OAB distribution and the other affected web-based distribution. Throughout the last weeks I have seen two different issues that prevented Outlook clients from downloading the OAB (Offline Address Book). This is an article written by Frank Plawetzki, a Senior PFE from Deutschland, and originally published on Opsvault.
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